Terms & Conditions
Effective Date: 10/19/25
Client Magnet CRM LLC (“Company”, “we”, “our”, or “us”)
By accessing or using our services, website, or software (“Services”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, you must not access or use the Services.
Client Magnet CRM LLC provides digital marketing services and software tools, including but not limited to customer relationship management (CRM) automation, reputation management, SEO consulting, and email/SMS marketing support. Service offerings vary by subscription tier (e.g., LITE, LEADS BOOST, SEO, CRM). The Company reserves the right to modify or discontinue Services (or any part thereof) at any time with or without notice.
Review request automation applies to one primary business location per subscription. Additional locations require separate subscriptions or a custom agreement.
Exclusion of Regulated Services
Client Magnet CRM does not provide standard marketing services to businesses in the following regulated industries:
Clients operating in these industries must contact us separately to discuss customized consulting services with appropriate compliance workflows and pricing.
Content Approval — Regulated Clients (If Applicable)
For any client operating in a regulated industry or publishing “Your Money or Your Life” (YMYL) content as defined by search engine guidelines, Client is solely responsible for the factual accuracy, legal compliance, and regulatory review of all materials prior to publication.
Company will provide content drafts and recommendations; however, no content will be published without Client’s express written approval. Project timelines and turnaround times will pause during approval periods. Client assumes full liability for all published content.
Creative Discretion — Standard Clients
For all non-regulated clients, Company retains creative discretion to create, edit, optimize, and publish marketing content aligned with the agreed-upon strategy without requiring prior approval, unless Client requests a formal approval workflow in writing. Client may request reasonable revisions after publication, and Company will accommodate such requests in a timely manner.
You agree to provide accurate, current, and complete information during account registration and to keep this information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree not to use the Services for any unlawful or abusive purpose, or in any way that may harm the Company or its clients.
All fees are outlined at the time of purchase or onboarding. By subscribing to our Services, you authorize the Company to charge your provided payment method on a recurring basis (monthly or otherwise stated).
Fees are due in advance of the applicable service period.
All payments are non-refundable unless explicitly stated.
Late or failed payments may result in service suspension or termination.
You may cancel your subscription at any time via written notice or self-service tools (if available). Cancellations take effect at the end of the current billing period. The Company does not offer prorated refunds for mid-period cancellations. If a trial period is offered, cancellations must occur prior to the end of the trial to avoid charges.
All content, software, materials, workflows, templates, and intellectual property associated with the Services are owned by the Company or licensed to it. You are granted a limited, non-exclusive, non-transferable license to use the Services for your internal business purposes. You may not copy, resell, or reverse-engineer any part of the Services.
You retain all rights to customer data you upload or generate through the Services. By using the Services, you grant the Company a limited license to process and use this data solely to provide and improve the Services. We will not sell or share your data with third parties except as required to deliver the Services (e.g., integrations with Stripe, Mailgun, Google, etc.) or by law.
Our use of data is further described in our Privacy Policy.
Our Services may integrate with or rely on third-party providers (e.g., Shopify, Google Business Profile, GoHighLevel, Zoho, Mailgun). The Company makes no warranty for the availability, functionality, or accuracy of these third-party services and disclaims liability for any disruption, data loss, or billing issues that arise from them.
The Services are provided “as is” and “as available,” without warranties of any kind, either express or implied. The Company disclaims all warranties, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data. In no event shall the Company’s total liability exceed the amount paid by you in the thirty (30) days preceding the event giving rise to the claim.
Furthermore, you agree to indemnify and hold harmless Client Magnet CRM from any legal claims, including reasonable attorneys’ fees, arising from your misuse of our services, violation of these terms, or breach of any applicable laws or third-party rights.
You acknowledge and agree that, in entering into this Agreement, you do not rely upon any statements, promises, representations, warranties, or assurances made by us or anyone acting on our behalf, whether written or oral, beyond those expressly set forth in this Agreement.
This Agreement constitutes the entire and exclusive understanding between you and Client Magnet CRM regarding the services provided and supersedes all prior agreements, proposals, communications, and understandings, whether written or oral. Any external statements not contained herein shall have no force or effect.
The Company provides support via email during standard business hours (Monday–Friday, 9am–5pm PT). While we aim to respond to all requests within one (1) business day, we do not guarantee uptime or uninterrupted access to Services unless otherwise specified in a written service-level agreement (SLA).
We may suspend or terminate your access to the Services at our sole discretion, with or without notice, if you violate these Terms, misuse the platform, or engage in fraudulent or abusive behavior. Upon termination, all licenses granted under these Terms shall terminate, and access to any data or features may be revoked.
We reserve the right to modify these Terms at any time. Material changes will be communicated via email or through the Services. Continued use after such modifications constitutes acceptance of the new Terms.
These Terms are governed by and construed in accordance with the laws of the State of California, without regard to conflict of law principles.
Any legal action or proceeding arising under these Terms shall be brought in the courts located in Los Angeles County, California.
For questions regarding these Terms, contact us at:
billing@clientmagnetcrm.com
323-379-5771
If your business is part of a regulated industry (e.g. healthcare, law, finance) please contact us separately to discuss customized consulting services with appropriate compliance workflows and pricing.